“Make an offer” lets you propose your own price on this item. Our team
reviews every offer personally and comes back with a yes — or their best counter. It’s a
real negotiation, the way it works at our counter in Mulund.
A first in India. As far as we know, Murugan Palace is the
first retailer in the country — and one of the first anywhere — to let you haggle online
the same way you would face-to-face at the shop. It began at our counter in Mulund in 1966;
this simply brings that counter to your screen. You are among the first people ever to use it.
1. Who can bargain
Anyone can open Make an offer, try the slider and see what a price would look like.
To actually send an offer you need a free Murugan Palace account — when you
press Submit bargain we’ll ask you to sign in or register, then bring you straight
back to your offer.
2. Making an offer
- Pick the size and the quantity you want.
- Open Make an offer and either drag the slider or tap the amount and type the
exact price you’d like to pay.
- The bargain discount is extra, on top of the M.R.P. saving you already
see. You can ask for anything from 0.1% up to
5% extra off the M.R.P. — so if this
item is already 30% off and you ask for 5%, your
treasure price is 35% off the M.R.P.
(The ceiling can differ by size.) Ask for more and the slider simply stops at the maximum.
- Optionally use Add a note to tell our team anything that helps — a bulk
order, a festival purchase, that you’re a regular. It reaches us with your offer.
- Press Submit bargain. Closing the slider with Cancel before you
submit costs you nothing.
3. What happens next
Your request goes straight to our team. We aim to respond within about
15 minutes (a target, not an instant
guarantee — nothing is auto-cancelled if we run over). You’ll get an on-site alert on the
bell 🔔 at the top of the page the moment we reply. There
are only two outcomes:
- Approved — you get exactly the price and quantity you asked for.
- Counter-offer — we can’t match that one, so we send back the best price
we can do for the same quantity. You’re free to accept it or walk away. We never simply
reject an offer.
Either way, our reply may carry a short note from the team — it shows up with
the alert and on your Notifications page.
4. Your attempt limit
You get 3 offers per size, per account.
- Every offer you submit uses one — including starting a “New bargain” to replace
one that’s still pending, and cancelling a pending offer after we’ve seen it.
- Backing out at the slider before submitting does not use one.
- Each size is counted separately — using up your offers on the 24 cm doesn’t affect
the 26 cm.
- When all 3 are used the button stays visible but
disabled, so you always know where you stand.
5. If your offer is approved
- Your special price is live for 2 hours,
with a countdown on the page.
- The price block shows the M.R.P. and the usual Murugan Price both struck
through, and your bargained price highlighted in gold.
- Add to Cart / Buy It Now use the special price automatically while it’s live.
- After the 2 hours the price quietly returns to normal. If
you still have offers left for that size, you can start again.
6. The quantity rule
Your bargained price is tied to the quantity you asked for — that’s the
minimum for that price.
- Increasing the quantity is always fine — the bargained price still
applies to the whole order, no upper limit.
- Reducing below the agreed quantity gives you a warning first. Reduce
again and the quantity drops, but the price goes back to the normal Murugan Price for
that smaller order.
- Raise the quantity back to the agreed amount and your bargained price reappears.
7. Using it
A bargained price applies to one order. Once you’ve placed an order with it,
that offer is done. A counter-offer is only for you — every other shopper
sees the normal price.
8. The fine print
- All prices include GST. Standard delivery and our 7-day return policy apply to bargained
orders exactly as normal.
- A bargained price can’t be combined with coupons or other promotions — it replaces the
price for that item.
- Offers are per size (per product variation) and aren’t transferable between products,
sizes or accounts.
- We don’t hold stock for a pending or approved offer; the price applies when you check
out, subject to availability.
- Our team’s counter price is final for that round. Murugan Palace may change
or withdraw the bargaining feature, or a product’s discount ceiling, at any time.
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