In line with the Consumer Protection (E-Commerce) Rules, 2020 and applicable Information Technology Act guidelines, we have appointed a Grievance Officer to address any complaint about an order, a product, a bargain request or your experience on this website.
Grievance Officer
Name: Arumugam
Phone: 90906 61966
Email: shreemurugansteelpalace@gmail.com
Our commitment to you
- We will acknowledge your complaint within 48 hours of receiving it.
- We will work to resolve it within one month of the date we receive it.
When to get in touch
Reach the Grievance Officer directly, using the details above, about anything that hasn’t been resolved through normal support — an order, a product, a bargain request, a refund, or any other concern with Shree Murugan Steel Palace.
