Shree Murugan Steel Palace is a family-run home & kitchen business, serving Mulund, Mumbai since 1966. These terms cover your use of this website. By shopping here, you agree to them.
About us
Shree Murugan Steel Palace is a registered business operating from Shop No. 1, Shivganga Apartment, Sevaram Lalwani Road, Mulund West, Mumbai, Maharashtra 400080.
Using this website
- You must be at least 18, or shopping under the supervision of a parent or guardian, to place an order.
- Please give accurate details when you create an account or place an order.
- Keep your account login details to yourself — you are responsible for activity on your account.
Products & pricing
- We take care to keep descriptions, images and prices accurate, but the occasional error slips through. If we spot a pricing mistake after you order, we’ll contact you before going ahead.
- All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Stock is limited. If an item becomes unavailable after you order, we’ll contact you quickly with an alternative or a full refund.
The Bargain feature
“Make an offer” lets signed-in customers request a special price on eligible products. It has its own detailed rules — attempt limits, approvals, how long an agreed price lasts and how it works with quantity. Please read How Bargaining Works before you use it.
Orders & payment
- An order is confirmed once payment has been processed successfully through our payment partner, Razorpay.
- We may cancel or decline an order at our discretion — for example where we suspect fraud, a pricing error or a stock problem — and will tell you and issue a full refund if we do.
Shipping & delivery
See our Shipping Policy for delivery areas, timelines and charges.
Returns & refunds
See our Refund & Return Policy for the 7-day return window and the refund process.
Intellectual property
Everything on this website — our name, logo, product photography, descriptions and design — belongs to Shree Murugan Steel Palace or is used with permission, and may not be copied or reused without our consent.
Limitation of liability
We work hard to keep your shopping experience smooth, but to the fullest extent permitted by law we are not liable for indirect or incidental losses arising from use of this website. Nothing here limits your statutory rights as a consumer under Indian law.
Grievance redressal
If you have a complaint, our Grievance Redressal page has our Grievance Officer’s contact details and the timelines we commit to.
Governing law
These terms are governed by the laws of India. Any dispute is subject to the courts of Mumbai, Maharashtra.
Changes to these terms
We may update these Terms of Service from time to time. Continuing to use the website after a change means you accept the updated terms.
